B&M Warranty

B&M Warranty Information

This warranty covers the original purchasing consumer. This warranty is limited to repair or replacement by B&M of any B&M part that fails because of a defect in materials or workmanship. Implied warranty: Any warranties by law are limited to the duration of this warranty, (except in those states where prohibited by law).

B&M Product Warranty Coverage

	Limited Lifetime Warranty: - All currently cataloged automatic and manual shifters (except cables) are covered by a limited lifetime warranty.
	1 Year Limited Warranty: - All other B&M products (except racing products) are covered for one year from the date of retail purchase to be free of defects in material and workmanship to the original purchaser (not warranted against normal wear, misuse or abuse).

What is Not Covered

	failure of a B&M product due to misapplication, improper installation or maintenance, failure to provide adequate cooling or maintain proper fluid level, misuse, abuse, unauthorized repairs, accidents, or modifications to the original design.
	Removal or replacement costs, transmission oil.
	Damage to related components.
	Costs incurred due to downtime of vehicle.
	Normal wear and tear.
	Products used for racing - except shifters.
	Melted shifter cables.
	Transmission and High Stall Converters damaged by overheating. These must be protected by supplementary transmission oil cooler (in addition to the stock radiator-type cooler).
	Shipping costs.

Warranty Service Procedure

Transmission warranty claims must have authorization for return (RMA number supplied by B&M). An RMA will only be issued by B&M after a copy of the consumer's original sales receipt is faxed to B&M indicating the date of sale. Any deviation will not be accepted for warranty consideration. Any returned transmission must be shipped prepaid to B&M. B&M will make every effort to quickly inspect the unit and advise the distributor or customer of the findings. Any out of warranty unit or problems not attributed to a legitimate warranty claim will not be warranted under any circumstances. In the event of a warranty denial, B&M will contact the returning party with an estimate to repair unit. Any unit not authorized for repair within 30 days, is subject to B&M's right to scrp the unit with no credt given to the distributor or returning party. If the unit is repaired at the customer's expense, the unit will then be sent back to the distributor or customer at his expense. However, if a unit is found defective, B&M will pre-pay the freight via UPS ground or common carrier to the distributor or customer within the USA.

Product Return Procedure

	In the event a problem develops with a B&M product, contact B&M: (818) 882-6422 or Fax (818) 882-6694. Ask for customer service. It may be determined that the product will have to be returned to B&M. A returned goods authorization number (RGA number) will be assigned to you.
	The retailer or the customer should return the product in question, freight prepaid. It must be accompanied with the original sales receipt and a clear description of the problem.
	If the product is determined to be defective and within the warranty period, B&M will repair, replace or issue credit to the distributor at B&M's option. Any repaired or replaced product will be returned to the sender freight prepaid via or motor freight.
	This limited warranty may give you specific legal rights which vary from state to state.
	B&M products used for racing (except shifters) are complex in nature and designed for specific and severe duty and therefore are non-returnable under any circumstances.

Back to Transmissions

Back to Converters

Website and Contents Copyright © 1998-2008 Automotive Internet Retailers, LLC All rights reserved. Ford, Ford Mustang, Mustang GT, SVT Cobra, Mach 1 Mustang, Cobra R, Bullitt Mustang, SN95, S197, V6 Mustang, Fox Body Mustang, and 5.0 Mustang are registered trademarks of Ford Motor Company. Saleen is a registered trademark of Saleen Incorporated. Roush is a registered trademark of Roush Enterprises Inc. Shelby, GT500, GT500E, GT350 and Eleanor are registered trademarks of Shelby American Inc. Mustang Depot has no affiliation with Ford Motor Company, Roush Enterprises, Shelby American or Saleen. Throughout our website and catalogs, these terms are used for identification purposes only. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders. Information and prices are subject to change without notice. Photos are for graphical representation only and may not be the exact product you are ordering. Sales taxes are applicable to Nevada residents with the exception of certain drop shipments. Thank you for choosing Mustang Depot

All products which require licensing by Ford, are licensed by Ford by the individual manufacturer or distributor.
Home | Terms and Conditions | Return Policy | Email List | Fax/Mail | Contact Us

Mustang Depot 2510 E. Sunset Rd #7 Las Vegas, NV 89120