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Fiberglass body parts do not fit the same as stamped steel parts. While
they can be finished to show quality, fiberglass body parts are built
closer to race car standards than show car standards. Although
fiberglass parts are easy to work with, they can require substantial work
to conform to the varying early unibody Mustang®s. This means every car
is slightly different. We have come to this conclusion after many years
of installing and selling fiberglass body parts from many different
manufacturers. Within 30 days of receipt, you must check fit before
sanding or painting your new fiberglass pieces. If fiberglass parts have
been sanded or painted they can no longer be sold as new for either race
or show purposes. For this reason, the manufacturer will not warranty
such parts and cannot be accepted for a return. Our policy for returning
fiberglass parts is limited to the purchase price of the unit on
Exchange. A 20% restocking fee is applicable for the monetary return of
funds. In the event you feel the product is defective, our policy
requires that you send the product back to us fully insured, heavily
packaged to avoid damages and freight prepaid. A full investigation by
Mustang Depot and the manufacturer will ensue. This includes fitting the
item on the respective car, matching the part to the mold, and matching
it with other items produced from the same mold. If it is determined
that the product is not defective and is in reasonable constraints for
finishing, the product will be returned at the customers expense. If it
is deemed that the product is defective, a replacement will be sent at
no cost, and .the return freight charges incurred by the customer will
be refunded in the form of an in-store credit. All product that leaves
Mustang Depot is inspected and confirmed to be in good condition,
heavily packaged, and is insured for the value of the product. Noted on
the package are clear neon stickers warning you to inspect the product
in the presence of the carrier/driver. In the event damages occur, have
the driver notate the damage. If the package was left at your door, you
must notify the carrier immediately and file a damage claim. Do not
return the product to Mustang Depot it is our policy to refuse returns
without a Return Authorization number. Retain all the packaging so the
carrier can inspect the product. In most cases, small repairs can be
made at a reasonable cost. Get an estimate, and submit the claim. Full
loss claims are scrutinized much heavier. Please note: For fiberglass
hoods, removal of stock hood springs and use of a prop rod and hood pins
are highly recommended. for trunks, removal of springs or tension rods
is highly suggested. Fiberglass has about a 6-8 week cure time when it
comes out of the molds. So it's important to remove the parts from it's
packaging immediately. Do not place anything on top of the part during
storage. The part will attempt to take the shape of whatever it's stored
on top of as well. Especially in warmer climates. The best place to
store the part is on the car in it's intended position.
The word Mustang® and the
word Shelby are used on our site for descriptive purposes only and are
not meant to imply any affiliation with either Ford Motor Company or
Shelby American.
Click here for our
Return
Policy
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